CENTRAL STATION MONITORING/HOMEOWNER INSURANCE DISCOUNTS
Citadel’s Central Monitoring Station is locally owned and operated 24/7 exclusively for Citadel customers.  In fact, Citadel is the only U.L. Listed Central Monitoring Station in Bucks County Pennsylvania, fulfilling U.L.’s rigid certification requirements.

U.L. Central Station #4044519-001
When an alarm signal is received at our Central Monitoring Station, our central station operators react quickly, enabling homeowners to abort user-errors before emergency authorities are dispatched.  During dispatch situations, critical information is relayed to the police to direct them to the exact point of intrusion.

Homeowner Insurance Benefits
Insurance companies that issue homeowner’s policies encourage people to invest in home alarm systems.  They recognize that alarms are effective in reducing the risk of burglary, which means fewer claims.  That’s why they issue the highest discounts to alarm systems that report to a U.L. Central Station such as Citadel’s.  Generally, the savings on your homeowner’s insurance are in the area of 10% to 20%.  Citadel is listed with Underwriters Laboratories as a U.L. Listed Central Station, #404519-001.  Check with your insurance agent for the specific amounts of insurance discounts that apply to you.